Cloud
Cloud technology has enabled us to be more efficient than ever before, but it’s important to ensure your network is properly structured to ensure your data assets are properly protected and your business needs met. clickTECH is ideally placed to developed a custom network that will give you the speed and flexibility you need to grow your business.
Office 365
Improve productivity and mobility whilst cutting costs by moving your software requirements into the cloud. Office 365 enables companies to stay up to date with the latest Microsoft products and access them safely from any device, anytime, anywhere. The key benefits include:
Disaster Recovery
Data backup is the core of any business continuity strategy, but having a data backup without a preconfigured server means around a month of downtime whilst everything is setup again. clickTECH stands apart from other business continuity providers for the comprehensive nature of our backup strategy. We create a parallel server on the cloud means that an affected office can connect with the parallel server and be up and running again within 6-12 hours.
Security
At clickTECH, the first step in developing a comprehensive strategy is to run a security audit to identify the vulnerabilities of your system and determine the best approach. We can provide a number of security protection elements.
Hardware and Software
Our network consultants are experts when it comes to product knowledge and will consult with you to find the right product configuration for your business. Once we have found the right solution for your needs, our team will quickly source and supply the products required and then integrate them into your network with installation, configuration, and training services.
Outsource your IT needs to a company that specialises in making sure your business has a fast network, up-to-date software and hardware, and that can provide onsite, on demand support to your business.
Our clickTECH team has many years of experience managing Business IT for Small to Medium Businesses. By tapping into our collective experience, you get access to a highly skilled team, with broad IT experience, who has encountered every possible Business IT issue.
Our IT Support Services
Our team consists of certified IT engineers and consultants to manage all of our support services. We offer flexible hours including after-hours support and have a same day response guarantee.
To provide our clients with support for a dynamic range of IT challenges, we have the following support services:
- IT Support Helpdesk: An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.
- Remote IT Support: Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.
- Onsite IT Support: Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.
- Network Support: All devices Firewalls, Access Points, Routers, Switches, traffic utilisation are monitored by our Network Operations Centre (NOC) team for proper operations.
- Security Support: Assistance with Regulatory compliance HIPAA, PCI